These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) aim to define the terms and conditions under which ToPadel, through its website “CoachMyPadel.com,” offers video analysis services for padel as well as remote coaching for its clients (hereinafter referred to as “the Client”).
ARTICLE 2 – SERVICES OFFERED
The services offered consist of personalized video analyses performed by partner padel coaches.
The Client selects: • the coach who will perform the analysis, • the type of analysis desired (technical, tactical, or a package for 3 or 6 months combining both types of analyses along with video conferences with the chosen coach).
The Client is required to provide the necessary videos for the analysis via email, through file-sharing platforms, or via the dedicated WhatsApp messaging service provided. Upon receipt, CoachMyPadel.com will liaise with the coach.
ARTICLE 3 – ORDER
All orders must be made exclusively through the online request form available on CoachMyPadel.com.
The order is considered firm only after: • receipt of the completed form, • email confirmation, • receipt of full payment.
ARTICLE 4 – PRICES
Each partner coach sets their own fees.
The applicable price is the one indicated at the time of the order, taxes included (unless otherwise stated).
ToPadel for its site “CoachMyPadel.com” reserves the right to modify the prices at any time, but services will be invoiced based on the rates in effect on the day of the order.
ARTICLE 5 – PAYMENT
Payment must be made exclusively by bank transfer to the details provided during the order. The service will only begin after the effective receipt of the payment.
ARTICLE 6 – DELIVERY OF THE ANALYSIS
The delivery time for the analyses is between 7 and 15 working days from the order confirmation (receipt of payment + usable videos).
This time frame is provided as an indication. A reasonable delay cannot lead to the cancellation of the order or compensation.
ARTICLE 7 – RIGHT OF WITHDRAWAL
In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal does not apply to services that have been fully performed before the end of the legal withdrawal period.
Once the analysis has begun by the coach, the Client acknowledges losing their right of withdrawal.
ARTICLE 8 – RESPONSIBILITIES
ToPadel for its site “CoachMyPadel.com” acts as an intermediary between the Client and the partner coach.
ToPadel’s responsibility cannot be held for : • the technical quality of the video recordings provided by the Client, for which the site will inform the Client if it is suitable for analysis before sending it to the selected coach, • the Client’s sports results following the analysis, • any misuse of the provided analysis.
ARTICLE 9 – INTELLECTUAL PROPERTY
The video analyses provided to the Client are for strictly personal use. Any unauthorized reproduction, distribution, or commercialization, including on the Client’s social media, is prohibited unless ToPadel has given prior written consent.
ARTICLE 10 – PERSONAL DATA
The data collected in connection with the order (contact details, videos, etc.) are processed in accordance with applicable regulations. They are used only for the execution of the service and are not shared with unauthorized third parties.
ARTICLE 11 – APPLICABLE LAW AND DISPUTES
These GTC are governed by French law. Any dispute will be submitted to the exclusive jurisdiction of the courts in the jurisdiction of the registered office of Coach My Padel.
ARTICLE 1 – PURPOSE
These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) aim to define the terms and conditions under which ToPadel, through its website “CoachMyPadel.com,” offers video analysis services for padel as well as remote coaching for its clients (hereinafter referred to as “the Client”).
ARTICLE 2 – SERVICES OFFERED
The services offered consist of personalized video analyses performed by partner padel coaches.
The Client selects:
• the coach who will perform the analysis,
• the type of analysis desired (technical, tactical, or a package for 3 or 6 months combining both types of analyses along with video conferences with the chosen coach).
The Client is required to provide the necessary videos for the analysis via email, through file-sharing platforms, or via the dedicated WhatsApp messaging service provided. Upon receipt, CoachMyPadel.com will liaise with the coach.
ARTICLE 3 – ORDER
All orders must be made exclusively through the online request form available on CoachMyPadel.com.
The order is considered firm only after:
• receipt of the completed form,
• email confirmation,
• receipt of full payment.
ARTICLE 4 – PRICES
Each partner coach sets their own fees.
The applicable price is the one indicated at the time of the order, taxes included (unless otherwise stated).
ToPadel for its site “CoachMyPadel.com” reserves the right to modify the prices at any time, but services will be invoiced based on the rates in effect on the day of the order.
ARTICLE 5 – PAYMENT
Payment must be made exclusively by bank transfer to the details provided during the order.
The service will only begin after the effective receipt of the payment.
ARTICLE 6 – DELIVERY OF THE ANALYSIS
The delivery time for the analyses is between 7 and 15 working days from the order confirmation (receipt of payment + usable videos).
This time frame is provided as an indication. A reasonable delay cannot lead to the cancellation of the order or compensation.
ARTICLE 7 – RIGHT OF WITHDRAWAL
In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal does not apply to services that have been fully performed before the end of the legal withdrawal period.
Once the analysis has begun by the coach, the Client acknowledges losing their right of withdrawal.
ARTICLE 8 – RESPONSIBILITIES
ToPadel for its site “CoachMyPadel.com” acts as an intermediary between the Client and the partner coach.
ToPadel’s responsibility cannot be held for :
• the technical quality of the video recordings provided by the Client, for which the site will inform the Client if it is suitable for analysis before sending it to the selected coach,
• the Client’s sports results following the analysis,
• any misuse of the provided analysis.
ARTICLE 9 – INTELLECTUAL PROPERTY
The video analyses provided to the Client are for strictly personal use.
Any unauthorized reproduction, distribution, or commercialization, including on the Client’s social media, is prohibited unless ToPadel has given prior written consent.
ARTICLE 10 – PERSONAL DATA
The data collected in connection with the order (contact details, videos, etc.) are processed in accordance with applicable regulations.
They are used only for the execution of the service and are not shared with unauthorized third parties.
ARTICLE 11 – APPLICABLE LAW AND DISPUTES
These GTC are governed by French law.
Any dispute will be submitted to the exclusive jurisdiction of the courts in the jurisdiction of the registered office of Coach My Padel.